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Frequently asked questions for End User Plan

What languages and frameworks does the Puma Scan End User edition support?

The End User extension is a Visual Studio extension and scans C# in both the .NET Framework and .NET Core. Cross-platform code editors (e.g. VSCode) are not yet supported.

Is it a one time cost or an annual subscription?

Our pricing model is based on an annual subscription. We do not offer perpetual licenses at this time. Each year you receive a license file to activate the scanner (again, valid for one year from activation). The annual subscription includes; software updates, rule updates, and product support.

How many licenses do I receive?

You will receive one end-user license on the End User plan. You can install the scanner on up to three machines with the purchase of one End User license.

What's the difference between the End User plan and the Community plan?

While the Community plan is complimentary, the professional End User edition has fewer false positives, ability to export your findings into a report, more advanced features, and product support.

How do you identify the three machines for the End User License?

A single license is allowed to be activated on up to 3 workstations. Workstations are activated using machine specific characteristics such as operating system and hardware identifiers. Licenses are installed in the user’s roaming profile directory, so there will not be any issues with having multiple licenses on a single machine belong to different users. Let me know if you have any additional questions on this.

What export formats does the End User Edition support?

The End User Edition offers several options for exporting the Puma Scan results. HTML for easily viewing Puma Scan results in an official report format.JSON formatting allows custom parsing with tools such as JQ. MSBuild formatting allows pipelines to processes the results and record vulnerabilities as build warnings or errors. Visual Studio Online (VSO) allows Puma Scan results to be added to the build warnings or errors as the scan runs as a TFS task.

Frequently asked questions for Server Plan

What languages and frameworks does the Puma Scan Server edition support?

The Server edition is a Windows executable (.exe) for scanning C# code targeting the .NET Framework. Scanning .NET Core projects and cross-platform (Mac OS and Linux) is not yet supported.

How do I purchase and install the Server Edition?

You can purchase the Server Edition by signing in and registering an account. This will take you through the appropriate steps to get the server license, plus 5 End User licenses downloaded and up and running.

How many End User Licenses does the Server Edition include?

Five End User Licenses are included with each Server Edition License. You have the option of purchasing additional Build Server Agents.

What export formats does the Server Edition support?

The Server Edition offers several options for exporting the Puma Scan results. HTML for easily viewing Puma Scan results in an official report format.JSON formatting allows custom parsing with tools such as JQ. MSBuild formatting allows pipelines to processes the results and record vulnerabilities as build warnings or errors. Visual Studio Online (VSO) allows Puma Scan results to be added to the build warnings or errors as the scan runs as a TFS task.

How long does a typical scan take for the Server Edition?

It depends on the size and scope of the project. Some projects can scan and have results within an hour. We recommend adding it as part of your automated scan process during the build process. This compliments efforts of your DevSecOps teams.

When does the scan start?

As soon as you commit your code, your build pipeline will kick off.

Does the tool keep track of project history?

Every artifact (HTML reports) will automatically archive, meaning you can see the history and especially trending.

Can we have someone help customize, install and train our team on the Server Edition Product?

We offer separate packages for support, both for virtual training or in person. Please contact us for more information on this option.

Frequently asked questions for Enterprise Plan

Do you offer Enterprise level discounts?

The Puma Scan team would be happy to provide a custom quote for and Enterprise License request.

How many End Users can I have with my Enterprise License?

As many as your team or project requires.

How many Server Licenses come with the Enterprise plan?

As many as your team and company need, as defined in your custom quote.

How does payment work?

For Enterprise agreements, we can consider quarterly, bi-annual or annual payment options. Our team will work with you on a custom quote and payment agreement.

Do you offer reseller discounts?

Contact us to inquire about reseller discounts.

How do I install an Enterprise License?

The benefit of an Enterprise License is the custom training and installation guidance from our team of professionals. We offer online training or a face to face training in your work environment.